Focus on people: our commitment to employee development and care
Dragana Jocić, Director of Human Resources
In our company, people are at the very center of everything we do. We believe that the key to the success and long-term sustainability of our organization lies in continuous investment in our most valuable resource - our employees. Our commitment to improving the quality of life in the workplace and providing superior services to patients is reflected through a variety of activities and projects.
In today's dynamic business environment, the key to the success of any organization lies in its employees. Authentically recognizing this premise, our company is committed to continuous development, believing that our employees are the most important capital we have. Through a variety of activities and programs, we focus on talent programs, internal training, strategies to improve employee satisfaction and provide superior patient service.
Our HR strategy includes a holistic approach that includes all aspects of professional development and employee satisfaction. Through innovative and tailored initiatives, we strive to support and ensure our employees have all the necessary tools and resources to reach their full potential. This approach not only contributes to the personal and professional growth of our employees, but also allows the company to improve its operations and increase the satisfaction of all our users and partners.
In the following parts of this brochure, we will present in detail our key areas of focus: talent programs that enable development and growth, the work of our internal trainers who provide quality training, strategic initiatives aimed at employee satisfaction, as well as our commitment to providing superior service through pharmaceutical practice. Each of these areas plays a key role in our strategy and contributes to our common goal - creating an exceptional work environment and providing the best services to our customers.
Psychological safety and support for employees
In the modern business environment, psychological safety and support for employees play a key role in creating a positive work atmosphere and improving overall productivity. Psychological safety refers to the sense of security that employees have when they freely express their ideas, ask questions or express concerns without fear of negative consequences. This type of security is crucial for fostering creativity, innovation and open communication within the team, as it allows employees to feel free and safe to share their opinions.
Employees who feel psychologically safe are more inclined to take initiative, share their opinions and suggestions, and actively participate in decision-making. Feeling safe contributes to their emotional well-being, reduces stress levels and increases their engagement. This is crucial for maintaining a high level of employee motivation and satisfaction, as well as for improving their performance and productivity.
Our company is committed to preserving the psychological safety of its employees through various initiatives and programs. By implementing strategies that support work balance, such as flexible working hours, telecommuting options and professional development support, we strive to create a work environment where every employee feels valued and supported. We provide access to mental health resources, including professional counselors and stress management programs, to help our employees balance their professional and personal responsibilities. We also organize regular workshops and trainings that focus on developing the skills of emotional intelligence and resilience, which additionally contributes to strengthening the psychological resilience and overall well-being of employees.
In this way, through a comprehensive approach, our goal is to enable our employees to feel fulfilled and supported, which directly affects their success and satisfaction at work.
Talent programs: employee development and growth
Our commitment to talent development is supported by theoretical frameworks that emphasize the importance of continuing education and succession planning. Theories such as learning theory and talent management theory provide the basis for our programs and initiatives. Understanding how skills are developed and how leadership can be improved helps us design effective training and succession planning programs.
Based on these theoretical frameworks, our concrete activities include:
Specialized academies that provide advanced knowledge and skills.
Succession planning to ensure continuity and qualifications.
Individual development plans that enable a personalized approach to training and professional development.
Through these activities, our goal is to ensure that our employees not only fulfill their current tasks, but also prepare for future roles and responsibilities within the company. This commitment to talent development allows us to remain competitive in the market and to continuously improve our business processes and others